1. Introduction
HONGKONG GENTLYFASHION LIMITED ("we", "our", or "us") develops mobile utility tools that help users speed up their internet experience and manage their local network preferences. This Privacy Policy describes how we collect, use, and safeguard information when you use our website and applications (collectively, the "Services").
2. Information We Collect
Information you provide
When you register for an account, contact support, or submit a form, we may collect your name, email address, phone number, and any content you voluntarily share with us.
Information collected automatically
We may automatically collect device information (such as device model, operating system, and app version), diagnostic logs, approximate location derived from your IP address, and usage statistics that help us improve performance.
3. How We Use Information
- To provide, maintain, and improve our Services.
- To communicate with you about updates, features, and support requests.
- To monitor performance and diagnose technical issues.
- To comply with legal obligations and enforce our Terms of Service.
4. Sharing of Information
We do not sell your personal information. We may share limited information with service providers who help us operate our infrastructure (for example, hosting, analytics, and customer support), subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights.
5. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect information we hold. While no system is completely secure, we continuously work to improve our security posture.
6. Your Rights
Subject to applicable law, you may have the right to access, correct, or delete personal information we hold about you, object to certain processing activities, or withdraw consent. To exercise these rights, please contact us using the details below.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to remember your preferences and measure site performance. You may control cookies through your browser settings.
8. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
9. International Transfers
Your information may be transferred to and processed in jurisdictions other than your own. We take steps to ensure that such transfers are lawful and that your information remains protected.
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at [email protected] or by phone at +852 53045383.